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Terms and Conditions

REFUND

    • WE DO NOT PROVIDE REFUND FOR ANY ORDER.

RETURNS

    • WE ARE COMMITTED TO PROVIDE QUALITY PRODUCTS TO OUR CUSTOMERS. IF OFR ANY REASON YOU ARE NOT ENTIRELY SATISFIED, WE ARE HAPPY TO ISSUE A PRODUCT EXCHANGE FOR NEW AND UNOPENED NORMAL PRICED PRODUCT(S) THAT IS RETURNED WITHIN 3 DAYS OF DELIVERY DATE.
    • KINDLY CONTACT US FOR CONFIRMATION OF RETURN & EXCHANGE PRODCUTS VIA EMAIL AT puremae.co@gmail.com
    • ALL NEW AND UNOPENED NORMAL PRICED PRODUCTS MAY BE EXCHANGED AFTER CONTACTING OUR CUSTOMER SERVICES FOR APPROVAL
    • ALL PRODUCTS MAYBE EXCHANGED ONCE.
    • PRODUCTS SOLD ARE NON-REFUNDABLE, BUT WE ARE HAPPY TO EXCHANGE WITH ANOTHER PRODUCTS OF SAME OR GREATER VALUE.
    • ALL ORIGINAL SHIPPING AND/OR HANDLING CHARGES ARE NON-REFUNDABLE. PRODUCTS ARE TO BE RETURNED TO ITS ORIGINAL BRAND NEW CONDITION VIA SENDER'S PREFERRED DELIVERY MODE. WE RECOMMEND THAT YOU USE A LIABLE COURIER SERVICE WITH PARCEL TRACKING SERVICES TO PREVENT AND MISPLACED OR DAMAGES.
    • TIME-FRAME FOR RETURN PRODUCTS IS APPROXIMATELY ONE WEEK TO THREE WEEKS. YOU WILL BE CONTACTED ONCE THE PROCESS IS COMPLETED.
    • IN THE RARE CIRCUMSTANCE THAT YOUR PRODUCT IS MISSING FROM YOUR ORDER, PLEASE REPORT TO CUSTOMER SERVICE (puremae.co@gmail.com) ON THE DAY O DELIVERY AND WE WILL BE HAPPY TO ASSISTS.
    • PUREMae RESERVES THE RIGHT OF FINAL DECISION IF THE PRODUCT RETURNED IS IN UNSATISFACTORY CONDITION, OR THE ABOVE TERMS ARE NOT MET.